© 2020 Service Design Academy
We hope that you’re having a great start to 2023! The snowdrops are starting to peak through here in Scotland, and Service Design Academy team are looking forward to a busy spring time ahead.
We started 2023 by delivering training courses to help people from different organisations build new skills and find better ways of working together.
If you would like to find out how we can customise a programme of training to meet skills gaps while colleagues work together on an organisational challenge please get in touch firstname.lastname@example.org
Our popular course offers a hands-on, learn by doing insight into the process of service design. Find out what you’ll learn and do in this link:
PDA delegate Molly Northcote Putting User Research into action!
This six-month course is delivered by our expert service design trainers and offers a learn by doing approach where you will:
For more information on our courses or discuss how we can help you build skills and capacity in service design please do get in touch: email@example.com
Our course offering is mapped against Skills Levels aligned to the UK Government Digital Data and Technology Profession Capability Framework and Scottish Government’s Digital Data & Technology Framework
To help us understand more about knowledge, understanding and implementation of service design we’re having 121 cheerful chats with people working in roles in:
If you’d like to help, please get in touch with firstname.lastname@example.org to help or you can set up a 30 minute online meeting at a time that suits you here Book a Cheerful Chat
What should you expect from service design training? John Lynch’s recent article resonates with the Service Design Academy’s approach, we’d love to hear your thoughts on what you expect from service design training.
Thank you to Peter Byebierggaard for sharing this with us.
Many thanks for taking the time to read our newsletter. Please don’t forget to let your colleagues know about us – they can join our mailing list here: https://www.sda.ac.uk/contact/