Courses for Business

Service Design puts people first, using creativity to solve problems, challenge thinking and make lives better. We create an environment where people thrive and innovation happens.

We use service design methods and a collaborative approach in everything we do. For us, service design is not just another discipline - it's in our DNA. Our strategic know-how and design thinking have proven to be a winning combination for our clients' time and time again.

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Looking for Customised Courses?

We have an excellent track record of designing courses for business. Courses can be customised and delivered privately for your organisation.

Service Design Mindset

This course is for anyone who hasn’t used Service Design before and wants an energetic, hands-on and insightful introduction on the design principles and the mindset that underpins service design.

Next course: TBC - Register Interest

Tools for Problem Solving & Innovation

This course is for anyone who hasn’t used Service Design Tools and Methodologies before and wants an energetic, hands-on and insightful introduction. For anyone who wants to drive innovation and problem solve on a whole different level.

Next course: August 29th, 2020

Learning to Listen to Your Customers

This course is designed to introduce you to the key approaches and principles of user research within a service design process. You will explore the rationale behind the use of user research and how important it is to consider all stakeholders when designing the right thing, and the thing right.

Next course: August 29th, 2020

The Co-Design Playground

For those in a professional role with responsibility for service delivery and for those who wish to engage customers, service users and communities in decision making through creative processes.

Next course: August 29th, 2020

3-Day Service Design Intensive

For organisations who are ready to take problem solving to a new level, we’ll design the learning you need to adapt for the future, drive innovation and better understand your customers and stakeholders.

Next course: August 29th, 2020

5-Day Service Design for Innovation and Impact

For organisations who are ready to innovate and adapt for the future using design thinking and service design methodology.  We’ll design the learning you need to nurture design leadership, build service design capacity and create a community of practitioners.

Next course: August 29th, 2020