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Courses for Individuals

The Professional Development Award in Service Design covers the core skills, tools and mindsets you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units over six months with 17 live sessions and interactive content on a virtual learning environment. We connect theory and practical applications through a mix of experiences, live classrooms, watch anytime videos, teamwork, mentoring and case studies.

You will

What to expect

August Cohort
16 August – 25 February

Tools and Methods
Coffee Shop: 24 Aug@3.15pm (90 mins)
Learning Labs: 31 Aug, 1, 7 & 8 Sept
Assessment due: 3 October

User Research
Coffee Shop: 12 Oct@3.45 (1hr)
Learning Labs: 19, 20, 26 & 27 October
Assessment due: 21 November

Co-Design
Coffee Shop: 16 Nov@3.45 pm (1hr)
Learning Labs: 23, 24, 30 Nov & 1 Dec
Assessment due: 16 January

Project
Coffee Shop: 19 Jan@3.45 (1hr)
Project Proposal: 19 Dec
Learning Lab: 26 January
Assessment due: 27 February

*Learning Labs run 1pm – 5.15 pm 

January Cohort
17 January – 1 July

Tools and Methods
Coffee Shop: 18 Jan@3.15pm (90 mins)
Learning Labs: 25, 26 Jan, 1 & 2 Feb
Assessment due: 27 February

User Research
Coffee Shop: 22 Feb@3.45 (1hr)
Learning Labs: 1, 2, 8 & 9 March
Assessment due: 3 April

Co-Design
Coffee Shop: 19 Apr@3.45 pm (1hr)
Learning Labs: 26, 27 Apr, 3 & 4 May Assessment due: 29 May

Project
Coffee Shop: 24 May@3.45 (1hr)
Project Proposal: 15 May
Learning Lab: 31 May
Assessment due: 13 July

*Learning Labs run 9.15 am – 1.30 pm

How much will it cost?

The fee for the PDA in Service Design is £2,900

Entry Requirements

Entry to this qualification is at the discretion of the Academy. However, it is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5.   

Things you need to know

Looking for funding?

Service Design learning qualifies for funding through the Flexible Workforce Development Fund, open to businesses across Scotland, check if you’re eligible here

August Cohort

16 Aug 21 - 25 Feb 22

January Cohort

17 Jan 22 - 1 July 22