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The Professional Development Award in Service Design covers the core skills, tools and mindsets you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units over six months with 17 live sessions and interactive content on a virtual learning environment. We connect theory and practical applications through a mix of experiences, live classrooms, watch anytime videos, teamwork, mentoring and case studies.

You will

What to expect

April Cohort
19 April – 10 September

Tools and Methods
Coffee Shop: 22 April@3.15pm (90 mins)
Learning Labs: 29, 30 April, 6 & 7 May
Assessment due: 30 May

User Research
Coffee Shop: 27 May@3.45 (1hr)
Learning Labs: 3, 4, 10 & 11 June
Assessment due: 4 July

Co-Design
Coffee Shop: 1 July@3.45 pm (1hr)
Learning Labs: 8, 9, 15 & 16 July
Assessment due: 1 August

Project
Coffee Shop: 5 August@3.45 (1hr)
Project Proposal: 25 July
Learning Lab: 12 August
Assessment due: 12 September

*Learning Labs run 9.15 am – 1.30 pm

August Cohort
16 August – 25 February

Tools and Methods
Coffee Shop: 24 Aug@3.15pm (90 mins)
Learning Labs: 31 Aug, 1, 7 & 8 Sept
Assessment due: 3 October

User Research
Coffee Shop: 12 Oct@3.45 (1hr)
Learning Labs: 19, 20, 26 & 27 October
Assessment due: 21 November

Co-Design
Coffee Shop: 16 Nov@3.45 pm (1hr)
Learning Labs: 23, 24, 30 Nov & 1 Dec
Assessment due: 16 January

Project
Coffee Shop: 19 Jan@3.45 (1hr)
Project Proposal: 19 Dec
Learning Lab: 26 January
Assessment due: 27 February

*Learning Labs run 1pm – 5.15 pm 

January Cohort
17 January – 1 July

Tools and Methods
Coffee Shop: 18 Jan@3.15pm (90 mins)
Learning Labs: 25, 26 Jan, 1 & 2 Feb
Assessment due: 27 February

User Research
Coffee Shop: 22 Feb@3.45 (1hr)
Learning Labs: 1, 2, 8 & 9 March
Assessment due: 3 April

Co-Design
Coffee Shop: 19 Apr@3.45 pm (1hr)
Learning Labs: 26, 27 Apr, 3 & 4 May Assessment due: 29 May

Project
Coffee Shop: 24 May@3.45 (1hr)
Project Proposal: 15 May
Learning Lab: 31 May
Assessment due: 13 July

*Learning Labs run 9.15 am – 1.30 pm

How much will it cost?

The fee for the PDA in Service Design is £2,900

Entry Requirements

Entry to this qualification is at the discretion of the Academy. However, it is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5.   

Things you need to know

April Cohort

19 Apr 21 - 10 Sept 21

August Cohort

16 Aug 21 - 25 Feb 22

January Cohort

17 Jan 22 - 1 July 22