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The Professional Development Award in Service Design covers the core skills, tools and mindsets you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units over six months with 17 live sessions and interactive content on a virtual learning environment. We connect theory and practical applications through a mix of experiences, live classrooms, watch anytime videos, teamwork, mentoring and case studies.

You will

What to expect

January Cohort
11 Jan – 27 June 2021

Tools and Methods
Getting Started Coffee Shop: 19 Jan@3.15pm (90 mins)
Learning Labs: 26, 27 January, 2 & 3 February 
Assessment due: 28 February

User Research
Getting Started Coffee Shop: 23 Feb@3.45 (1hr)
Learning Labs: 2, 3, 9 & 10 March
Assessment due: 4 April

Co-Design
Getting Started Coffee Shop: 13 April@3.45 pm (1hr)
Learning Labs: 20, 21, 27 & 28 April
Assessment due: 23 May

Project
Getting Started Coffee Shop: 18 May@3.45 (1hr)
Project Proposal: 9 May
Learning Lab: 25 May
Assessment due: 27 June

*Learning Labs run 9.15 am – 1.30 pm
*College Holidays: 5 – 16 April

April Cohort
19 April – 10 September

Tools and Methods
Getting Started Coffee Shop: 22 April@3.15pm (90 mins)
Learning Labs: 29, 30 April, 6 & 7 May
Assessment due: 30 May

User Research
Getting Started Coffee Shop: 27 May@3.45 (1hr)
Learning Labs: 3, 4, 10 & 11 June
Assessment due: 4 July

Co-Design
Getting Started Coffee Shop: 1 July@3.45 pm (1hr)
Learning Labs: 8, 9, 15 & 16 July
Assessment due: 1 August

Project
Getting Started Coffee Shop: 5 August@3.45 (1hr)
Project Proposal: 25 July
Learning Lab: 12 August
Assessment due: 12 September

*Learning Labs run 9.15 am – 1.30 pm

How much will it cost?

The fee for the PDA in Service Design is £2,900

Entry Requirements

Entry to this qualification is at the discretion of the Academy. However, it is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5.   

Things you need to know

11 Jan - 27 June

19 Apr- 10 Sept