Service Design Academy

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PDA in Service Design

The Professional Development Award in Service Design covers the core skills, tools and mindsets you need to service design powerful interventions for complex issues. You’ll be taken on a journey, a process spanning four learning units over six months with 17 live sessions and interactive content on a virtual learning environment. We connect theory and practical applications through a mix of experiences, live classrooms, watch anytime videos, teamwork, mentoring and case studies.

You will

What to expect


August 2023 cohort

Weeks commencing 21 August 2023 – 10 March 2024.

October 2023 cohort

Weeks commencing 16 October 2023 – 28 April 2024.

January 2024 cohort - Coming soon

How much will it cost?

The fee for the PDA in Service Design is £4,200

Entry Requirements

Entry to this qualification is at the discretion of the Academy. However, it is recommended that the candidate has a standard of communication skills in English equivalent to SCQF level 5.   

Things you need to know

How to apply

Pre-register for our October and January course using our online form.

Once you have completed this form we will contact you to arrange a chat with one of our consultants to discuss the course and what to expect. If you are a suitable candidate you will receive an unconditional offer and an email from the College with a link to complete your registration.

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Looking for funding?

SME’s and Levy Payers in Scotland can apply for funding for Service Design training through the Flexible Workforce Development Fund at Dundee & Angus College. Successful SME’s get £5,000 and Levy Payers have £15,000 to spend. To apply, contact the Business Partnerships team, email business@dundeeandangus.ac.uk or phone 01382 834874