Service Design Manager
Caron has worked in the education sector for 28 years and for the last 12 has been involved in business transformation projects. Initially these entailed moving paper-based systems to online then the review of business processes and the development of business systems to ensure people had the right information, in the right place at the right time for them to carry out their roles.
Business Development Executive
Maralyn has worked for national newspapers in media sales management for many years and then with charities raising funds working on corporate partnerships. Her role focuses on promoting the Service Design Academy to organisations to support their vision of change and innovation.