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Service Design Academy

Stories

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How can service design help project managers be more effective?

Bringing service design principles into project management can improve outcomes and lead to happy stakeholders. It offers project managers a toolkit that supports effective delivery.
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Why your People Experience matters

What does a good experience look like for the people you work with? The Service Design Academy can help you challenge your assumptions by understanding
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Service Designers taking part in SDA workshop

Building a Service Design Community

If you want to go quickly, go alone. If you want to go far, go together. African Proverb Specialist service designers have a critical role
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Service Design Academy launches a new course for Data Professionals

“A whole new way of doing things”                       Data and service design work together closely.  Data
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Leigh Watson Senior Education Officer - Curriculum Design Education Scotland

Professional Development Award Learner Story 

Leigh Watson  Senior Education Officer – Curriculum Design Education Scotland  Leigh works for Education Scotland as a Senior Education Officer in Education Scotland’s Curriculum Innovation team and
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The Service Design Academy and Dundee and Angus College logos appear in circles above a collection of icons connected with lines depicting people, place, a light bulb, cogs, a clock, a pen, a looking glass, and cloud. Various arrows depict movement and data transfer.

2024 Service Design Courses

Make 2024 the year when you have the skills and confidence to drive change, solve problems and innovate.  Here’s a rundown of what you could
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