We live in uncertain times and now more than ever the tools of service design are helping to find new, creative mindsets and innovative ways to solve our challenges.

The future is bright, the future is …… yellow and blue and white and green

November at the Service Design Academy has seen us very much looking to the future.

The publication of The Future of Service Design, the After the Pandemic Symposium, the launch of our new website and the announcement of increased Flexible Workforce Development Funding are shining a bright light on the road ahead.

Service Design is always aimed at creating a future that doesn’t exist yet

Liat Rogel, Service Designer at Housing Lab

We knew that to move forward we had to  be in a really great place, and that meant a 6 month zig zag journey through the design process which led to the development of our remote delivery courses. Yes that’s 6 months of work right there!

And that means that from January 2021 our Professional Development Award in Service Design will be delivered remotely, so it doesn’t matter where you are in the world you can study for a service design qualification, accredited by the Service Design Network and the Scottish Qualifications Authority.  Find out more and apply here.

Our short course programme for 2021 is now available there’s a range of 2, 3 and 5 day options to suit you whether you’re starting your service design journey or taking that step into learning for the future.

Until the 30th of November you can enjoy an Early Bird price on all 2021 short courses.

… and the streets are yellow, and pink and blue …..

Lady with umbrella walking across the street

When it was announced that a Dundee city centre street was to close to through traffic in May 2020 many were upset and sceptical about the potential benefits.

SDA worked with UNESCO City of Design Dundee and Dundee City Council to facilitate a fast paced, compelling, and responsive engagement initiative with businesses to support the pedestrianisation of the city’s Union Street. Find out what happened when we service designed a city street here

….. and the adverts are yellow and pink and green ….

We have been eagerly awaiting the announcement about the Flexible Workforce Development Fund 20/21 and we weren’t disappointed. This year our funding allocation has increased to over £600,000!

As part of Dundee & Angus College we are the only service design educator where you can use FWDF for service design education and training.  Eligible businesses have £15,000 to upskill their workforce through our PDA and Business Courses. Whether you need to adapt to recover, change to grow, or are ready to drive innovation and problem solve on a whole different level, we can help.

We have Business Advisors who can walk businesses through the application process and if our courses aren’t quite what you’re after why not let us design the perfect solution? We will work with you to co-design learning to exactly suit your needs where your people will work on live business challenges, set by you, to immediately put the learning into context.

If your employer is eligible for the funding, contact your HR/OD team to ask them to support your learning through FWDF.

As the only College in Scotland with a Service Design curriculum we look forward to welcoming people from across the country to study with us.

The future is …………..

Have you spotted our new brand colours yet?  We’ve been introducing them on social channels and in our workshops recently, they match our newly launched website www.sda.ac.uk, check it out and let us know what you think at info@sda.ac.uk

As always for the latest news we’re on Twitter and Instagram @SDA_Scot