© 2020 Service Design Academy
Get a comprehensive introduction to service design, the mindset, the approach, and the principles. This one-day introduction (split over 2 days) is designed for those looking to enhance their own skill set or elevate their business.
We will support you to reflect upon what it is you might need to do differently. We’ll help you identify who is key to your services or the experiences you provide.
The Service Design for Innovation & Impact programme is designed to take you through every stage of the design and innovation cycle. You’ll build your knowledge, from user centred research to ideation and prototyping to the final pitch.
This course is for anyone who hasn’t used Service Design Tools and Methodologies before and wants an energetic, hands-on and insightful introduction. For anyone who wants to drive innovation and problem solve on a whole different level.
Developed and designed with industry experts and those experiencing barriers every day, this short course introduces you to Inclusive Design and how the approach can be used to impact services, products, and experiences.
Employee experience has never been so important for both employees and organisations. Whether you are trying to improve well-being, understand what the future of work looks like at your organisation, attract, or retain talent. A service design approach can help inject innovation into your organisation, improving your employee experience and performance.
We have an excellent track record of designing courses for business. Courses can be customised and delivered privately for your organisation.